Tenant - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

  • A burst hot water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
  • A failure or breakdown of gas, electricity or water supply
  • Any fault or damage that makes the rented property unsafe or unsecure
  • An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
  • A serious fault in a lift or staircase in the rented premises.

Emergency Tradespeople

If your urgent repair is during business hours, Monday to Friday, 9:00 am to 5:00 pm, please call our office immediately and email your property manager directly.

Brisbane:
P: 07 3188 1795

Sydney:
P: 02 8089 3182

Melbourne
P: 03 9070 9811

To request an urgent repair on your property, please contact [email protected] or text message on 0437 766 261.